Beware when ordering refurbished products from Sharper Image. Professional Quadra arrived worked less than 2 weeks then just quit. I purchased a new one and found it extremely helpful. Website indicates refurbished are like new. However, neither of the refurbished units had the extra attachment either internally or externally which boost the air quality. Was willing to believe the little wires attached to back of front panel did the job. Never did but figured for the price would keep. First one started slowing up, then one quit and then second one stopped.
Not a pleasant chore to have to box, cart many miles to UPS then pay to return. Had to pay for shipment out as free shipping does not apply to refurbished goods. Guarantee you can return within 30 days for full refund. We shall see. Expect reimbursement of additional shipping caused by failure of product. Going to alert credit card company plus send letter to Sharper Image corporate.
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